Nathan Byrne – Proact IT UK

In this episode, Nathan Bryne, Chief Technical Evangelist at Proact IT talks to Tim Hearn from Embedded IT and David Keiller from TD SYNNEX about their whole approach to the Modern Workplace, from the employee experience and organisational benefits, through the digital capabilities, the changes to our workspaces and the new cultural norms of hybrid working. Nathan takes us through a great discussion which I’m sure you’ll find interesting.

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Marcus Bailey – Prosperity 24/7

In this episode, Marcus Bailey, Head of Cloud, Technology Solutions at Prosperity 24/7, talks to Tim Heard from Embedded IT and Deborah Sweeney from TD SYNNEX about how they engage and support customers through their Modern Workplace journey, covering Microsoft Copilot for M365, Teams and defining and implementing a zero trust environment to support hybrid working.

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Azure VMware Solution

In this episode, Tim Hearn is joined by Amit Rana and Elena Krasteva to talk about VMware Migration and in particular Azure VMware Solutions (AVS). Amit is a European AVD Specialist and Elena is a Senior Cloud Solution Architect for Azure. We cover an overview of AVD, where it fits, how to migrate, what to look for and where to get support.

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Generative AI in Financial Services

In this episode, Tim Hearn talks to Chad Cracknell about AI in Financial Services Sector and specifically Generative AI, from Microsoft’s offices at Thames Valley Park. Chad is a Client Director in Microsoft’s Financial Services team and working at the forefront in the adoption of this exciting technology in the sector.

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M365 Center of Excellence & Microsoft Copilot

In this episode, Tim Hearn talks to Ruben Nauwelaers about Microsoft’s approach to AI and in particular Microsoft Copilot. Roben is an Architect in the Microsoft 365 Centre of Excellence and has been with Microsoft in various roles for nearly 10 years.

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How can Lighthouse, Endpoint Manager and Cloud PC drive MSP Services?

Zahid Saeed, Microsoft Centre of Excellence Architect, explains how products such as Lighthouse, Endpoint Manager and Cloud PC can be deployed and centrally managed to support MSP customer growth, and improve profitability through efficiency gains. Zahid also gives some insights into what Copilot means from a Security perspective, and explains how he is preparing for a 40 person Christmas Dinner next week!

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Don’t leave back end rebates on the table!

Deb Sweeney, from TD SYNNEX, provides an update on some of the partner incentives since 1st October and explains how to maximise some of your Modern Work Partner back end incentives.  She also gives a more general update on NCE progress, the MCPP (AI) and how to easily improve your designation status.

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How to avoid ‘Accidental Azure’?

Today we discuss, with James Marshall from Microsoft and David Keiller from TD SYNNEX, the concept of Accidental Azure – when a partner becomes an Azure reseller just because a client asks them to, without thinking through all the foundational steps they should take to prepare. James and David give some great insights into how to avoid the pitfalls, and leverage other in house skills to proactively define a path to Azure that reduces the risk and improves margins.

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How can Tech for Social Impact enhance a channel partner’s profile?

Naveed Iqbal, from the Tech for Social Impact (TSI) team, explains TSI and how it can support the channel in not just finding profitable revenues but also enhancing their brand and reputation with the broader end user set through evidencing their ESG credentials.

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Teams Premium, Co-Pilot and the future of Modern Workplace

In this episode, Nico Charritton from Microsoft’s Modern Workplace team discusses the future of Modern Workplace with Phil, talking about why Teams Premium is such a key product in Microsoft’s portfolio, and discussing some of the key features and benefits of co-pilot, before it’s launch later this year. Nico’s enthusiasm for the product is clear, and it is a genuinely exciting tie to be engaging with Microsoft’s Modern Work portfolio in the context of Generative AI and the productivity improvements it can bring.

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Teams Rooms and how Hybrid Working has impacted the meeting room space

In this episode, Nicholas Stancliffe from Maverick division of TD SYNNEX discusses how Teams Rooms the platform, and the various support AV devices, work seamlessly to support an integrated meeting experience in the context of Hybrid Working, and how some of the data being collated is informing Facilities Management strategy of companies looking to rationalise meeting space based on utilisation.

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How to use distribution to support your services offering – Part 1

In this episode, we discuss the Advanced Solutions offering that TD SYNNEX can offer that complement a channel partners internal services capability, as a white labelled offering from distribution. Specifically in the cloud arena, where skills are difficult to source and train, the Advanced Solutions offering provides an alternative to hiring a massive bench of pre-sales, post-sales and design/architecture resource – provide support ‘as-a-service’ on a fixed price basis where possible and allowing you to de-risk your cloud implementations.

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How to use distribution to support your services offering – Part 2

In this second of a two part epiosde, we discuss with Simon Stevens (TD SYNNEX), the specific Microsoft focused Advanced Solutions offerings that TD SYNNEX can offer, such as subscription management, ongoing management, ongoing managed services, and review why they are a great opportunity for Channel Partners to make money without having to invest heavily in their own resoucres.

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What are Cloud Economics and how do you justify cloud projects

In this episode we discuss Cloud Economics and best practice with Kellie Cartlton, Microsoft Area Lead for Solution Assessments, with a particular focus on the key commerical considerations that channel partners should consider when engaging clients, and justifying cloud projects. We also try and tackle the repatriation myths, and how to make sure a sales engagement with customers is supported by appropraite advice.

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How do Microsoft manage Strategic and Global accounts?

In this episode, Phil interviews Chad Cracknell, Client Director for a large financial service client, to discuss how Microsoft engages these larger clients, what their team structures typically look like, and what sorts of partners should engage with the Microsoft team on these bigger clients.

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Working with other partners to engage Microsoft Security

In this episode we discuss with Marcus Beer, Head of Cyber from Chorus, a new joint offering with TD SYNNEX where Chorus can support the broader Microsoft partner ecosystem with complementary services and skills – helping the channel leverage Microsoft’s security stack without having to internally invest in the full capabilities. Chorus have announced a channel ready service offering for TD SYNNEX’s customers to buy security on a per month basis, flexing in line with their consumption charges to their customers.

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Who are the Microsoft Business Unit?

Sporting a Christmas Pudding hat and a pair of reindeer glasses, Phil and Sabrina Gosney, Microsoft Business Manager at TD Synnex, talk about what TD Synnex offer partners, how key Microsoft is to TD Synnex’s strategy and the seating plan at the BU Xmas Party.  On behalf of Phil, all of the TD Synnex and Microsoft participants and the broader TD Synnex team, we wish all of our listeners a Merry Christmas.

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Ignite announcements about Teams – why it’s important?

In this episode we discuss recent Ignite announcements with Tim Russell, Senior Cloud Solutions Architect from Microsoft, specific to Teams functionality and why its important to stay abreast of these new functions.  Examples being Meta and Quest 2 integration, Avatar rollout (and why its more than just a gimmick), and the future Microsoft Places announcements which will help clients embrace hybrid work.

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Selling Azure in SMB – how to make yourself stand out?

In this podcast, Phil interviews James Marshall, Microsoft SMB Azure Lead to discuss how to stay on top of the ever-changing Azure landscape, and what SMB customers look for in an Azure partner. We also discuss why every CSP partner should play Sea of Thieves to build their team working and collaboration skills.

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How can Modern Work partners be most effective in SMB?

Microsoft UK’s lead for Modern Work in SMB, John Mitchell, talks through what SMB Partners can do to deliver core services in the UK SMB market, and what services they can add to the platforms to stand out.

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How the channel can engage the Microsoft ISV Programme?

Microsoft have a very strong Independent Software Vendor (ISV) growth play, and in this episode Phil Clark and Marianne Gilmour-Smith discuss why this ISV initiative is key to both TD Synnex and Microsoft, what an ISV “means” and what support TD Synnex and Microsoft can offer partners, pure ISV’s or broader, to support their software development and growth ambitions.

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How good is Microsoft Security?

In this episode, Phil Clark and Iheanyi Obasi discuss Microsoft’s Security capabilities and brand position in a crowded marketplace. Phil has a bit of a rant about Multi-Factor Authentication and Iheanyi tries to calm things down with a reassuring look at the future of authentication.

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What are Granular Delegated Admin Privileges (GDAP) and what do partners need to do?

In this podcast, Sean Taylor and Deb Sweeney from TechData discuss why GDAP is something all partners need to embrace, plan for and implement to improve their, and their customers, security posture.

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Is Microsoft Teams a viable UC platform for partners to engage with?

A great discussion with Jeroen Andre De La Porte from SoftApp.Cloud and Deb Sweeney from TechData on the market opportunity for Teams as a UC platform, and how to engage it. Some debate on whether Teams is really as good as the traditional telephony platforms, and if the IT reseller community get any support with the nuances of selling Teams as a UC platform from Tech Data.

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Ultima (Gareth Meyer)

A frank discussion with Gareth Meyer, COO at Ultima, on how the relationship works with Microsoft and TD SYNNEX and where he sees the channel going around Cloud, with some tips for smaller businesses on where to focus within the Microsoft Channel space.

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Microsoft Tech 4 Social Impact with Ian Drew

A fascinating insight into Microsoft’s Tech 4 Social Impact team given by Microsoft’s Ian Drew, supporting Not For Profit End Customers, and how partners and the channel can leverage Microsoft’s offerings and programmes to support this sector.

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Microsoft NCE

An interview with Deb Sweeney, TD SYNNEX Microsoft Business Development Manager, discussing how New Commerce Experience has been implemented, what it means, whats next and what the channel all think about it?

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TD SYNNEX Channel Discussions : Intro

A quick overview of what this podcast series is about, and how it will help partners understand changes in the Microsoft Channel.

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