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Home > Vendors > Maverick > Solutions > UC

UC

TD SYNNEX Maverick Unified Communications (UC)

TD SYNNEX Maverick’s UC portfolio brings together industry-leading providers in Unified Communications and Contact Centre, empowering organisations to elevate both customer and employee experiences.

Whether connecting established Unified Collaboration platforms to telephony networks, deploying high-quality desk phones, implementing AI-enabled contact centre platforms, or enhancing unified cloud-based workflows, Maverick is the trusted partner to drive transformation across voice and video.

With Microsoft Teams, Zoom, Cisco and Five9 as core partners, supported by a variety of hardware and software brands, our team offers consultative support for experienced and new CX partners as the requirement for these technologies grows at pace.

Unified Communications as a Service (UCaaS)

Unified Communications is evolving fast, with cloud-based platforms becoming the norm. TD SYNNEX Maverick helps partners tap into this shift with robust support for UCaaS, delivering scalable, subscription-based communication solutions that combine voice, video, messaging, presence, conferencing collaboration into a seamless user experience. Our ecosystem includes cloud-first platforms like Microsoft Teams and Zoom Phone, complemented by certified UCaaS-ready devices from leading vendors.

Cloud Telephony & Voice Solutions

Whether your customers are looking to enhance productivity, improve customer engagement, or consolidate platforms, we’re here to support them every step of the way. Whether it’s migrating to cloud calling, enabling SIP trunking, or integrating enterprise voice into platforms like Zoom, Cisco or Microsoft Teams, modern telephony opens the door to a full UC experience, without overwhelming complexity.

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) delivers the agility and intelligence modern businesses need to meet today’s customer expectations to get a seamless and personalized experience across different communication channels, like voice, chat, email, SMS and more.

At Maverick, we recognize the growing potential in the channel and are fully committed to supporting our partners’ growth and enablement.

 

Cloud hosted contact centres combine intelligent call routing, AI-driven automation, and omnichannel capabilities, all without the complexity of on-premise infrastructure.

Core features:

Maverick helps businesses unlock the full potential of CCaaS platforms by offering an end-to-end expertise with guidance, technical expertise and service delivery.

Strategic Enablement for Our Partners

Maverick provides full-service support to help partners build and grow their UC business:

  • Sales enablement & training
  • Pre-sales technical support
  • Access to specialist teams and demos
  • Flexible commercial models to scale with you

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