Becoming more sustainable

At TD SYNNEX, we recognise that a healthy and sustainable environment is critical to our society, economy, business and people.

That’s why we’ve committed to being net zero by 2045 and why we’re focussed on being the leader in developing best practices in this area for the technology distribution market.

The big picture

Why is sustainability important and what are the biggest players doing about it?

Sustainability within the IT Sector

The IT market is a significant contributor to global emissions, partly due to the manufacturing and logistical implications frequently replaced devices and the water and electricity use of data centres.

Studies have even claimed the IT industry’s a bigger carbon emitter than the airline industry, leading to governments placing stringent conditions on public cloud providers.

How are the big players responding?

The robust response from large IT vendors indicates how seriously they’re taking this, with huge investments in solar, wind and even forward contracts on nuclear fusion.


has committed to carbon negativity and zero waste by 2030, as well as aiming to remove all historic emissions from the environment by 2050.


has pledged to use 100% renewable energy by 2025.


is carbon neutral for current operations with a goal to use carbon-free energy in all operations by 2030.

All three promise to be water positive by 2030, with Google actually stating a figure of 120%.

What can we do?

It’s good to know the large vendors have plans in place, but what can we do to measure and manage our own emissions? Here’s our recommended four-step process.

1. Put a framework in place

We suggest starting with an industry recognised framework for measuring and managing your sustainability targets. The greenhouse gas protocol (GHG) is a good one.

GHG breaks down emissions into three focus areas or scopes:

  • Scope 1: emissions from sources directly owned or controlled by your business, like burning fuels on-site or in company vehicles.
  • Scope 2: indirect emissions from the energy your company buys and uses, that’s produced by your energy suppliers.
  • Scope 3: emissions generated by your end-to-end supply chain, the customers who use your services and any other activities necessary to run your business.

2. Set clear targets and communicate them

Agree within your business what your sustainability goals are. This is likely to be a target date for net zero carbon emissions and a target for water use. These should be mapped against the framework you established in step one.

With your goals set, you’ll need to communicate them within the business to ensure all staff are on-board and that your goals are reflected in your marketing, website content, etc.

3. Start to measure and understand your sustainability position

While it’s tempting to focus on Scope 1 and 2, Scope 3 is increasingly recognised as the greatest driver of total emissions.

For most organisations, Scope 3 turns out to be far higher than Scope 1 and 2 combined. In fact, it’s not uncommon for companies to have 80%+ of their emissions within Scope 3.

4. Make changes to reach your goals

We suggest that you put your emissions into three buckets:

  1. Items you have direct control over.
  2. Items you don’t control but can influence.
  3. Items you can’t control or influence but want to monitor.

Once you’ve done this, it helps to focus on the low hanging fruit, accepting that some other items might take years to fix.

Read our more detailed guide

We’ve only summarised our recommended steps above. To get more detail, including practical advice and addition resources, take a look at our blog post Becoming More Sustainable: Practical Advice for the IT Channel.

How we can help with your sustainability goals

We’ve developed a range services and solutions to help you and your customers become more sustainable and embrace the new circular economy.

These include trade-in services, value added services and finance solutions.

We lead by example

At TD SYNNEX, we’re not just talking about sustainability – we’re living it. These are some of the steps we’ve taken in the UK to address our own sustainability and the results we’ve seen so far.

  • We’ve committed to being net zero by 2045.
  • We’ve installed over 560 solar panels at our Basingstoke office and switched to renewable energy from the National Grid.
  • We’re committed to reducing our energy use by 20% this year.
  • Our Basingstoke office has been fitted with full sensor-controlled LED lighting, which has reduced energy consumption by 54%.
  • Our Basingstoke and Bracknell offices are rated EPC B.
  • During our move to the Basingstoke office, we donated over £180k of old office furniture to the Waste to Wonder charity. They repurposed the equipment and distributed it to charities in UK and Africa.
  • EV car chargers are installed at three out of our four UK sites with, a goal to roll them out to all real estate by the end of 2023.
  • Caterers are asked to use no single use plastic and venues we use are required to have a comprehensive recycling and food waste policy in place.
  • We use digital assets for marketing wherever possible.
  • We have water stations for refillable water bottles in our offices and at marketing events.
  • Event venues are selected based on access to public transport and electric charging facilities to reduce transport related emissions.
  • A tree is planted by Treedom for every attendee at a TD SYNNEX event.
  • Carbon offsets are purchased through Egencia and Climate Partners for air travel where the airline does not offer carbon offset itself.
  • We use several independent verification and recording schemes to track and measure progress including ECOVadis, which tracks the full ESG piece. An annual report also goes to CDP – the Carbon Disclosure Project.
  • We’re committed to science-based carbon reduction targets and have signed the business partner pledge with the world renowned SBTi.
  • We’re recycling all disposable materials to the extent possible, such as pallets, toner cartridges and shipping cartons.
  • We’re assisting our customers in achieving their sustainability goals by recycling their devices in accordance to ISO 14001.

If you need help moving towards net zero, we offer a net zero carbon consulting service.