What is Lenovo SSG?

Lenovo’s Solutions and Services Group (SSG) is the division dedicated to delivering IT services, solutions and “as-a-service” offerings. Instead of focusing only on devices or infrastructure, SSG combines hardware, software and services into a single portfolio.

Lenovo is not just a hardware vendor – it provides a complete set of solutions that customers can consume on their terms, whether through purchase, subscription or fully managed models.

What does SSG do?

SSG helps organisations manage their IT environments, modernise infrastructure, and accelerate digital transformation. Its portfolio is designed to:

  • Simplify IT management across devices, data centers, and cloud.
  • Provide flexible consumption through subscription and pay-as-you-go models.
  • Enable new technologies such as AI and hybrid work solutions.
  • Support sustainability goals with asset recovery and energy-efficient IT.
  • This unified approach allows you to offer your customers end-to-end solutions with a single Lenovo framework.

Core services in the Lenovo SSG portfolio:

Digital Workplace Solutions (DWS)

  • Streamlined device lifecycle management (procurement, deployment, support, retirement).
  • Endpoint and security services for hybrid work.
  • Collaboration and productivity tools to improve employee experience.

Sustainability Services

  • Asset recovery and recycling programs.
  • Carbon offset options and energy-efficient infrastructure.
  • Circular IT models that extend device life cycles.

AI Services

  • Infrastructure designed for AI workloads.
  • Pre-built AI solutions and consulting.
  • Custom AI development and deployment support.

TruScale Infrastructure-as-a-Service

  • Consumption-based model: pay only for what customers use.
  • Cloud-like scalability with on-premises control.
  • Managed by Lenovo, reducing IT burden for end users.

Standard and Advanced Support Services

  • Warranty extensions, accidental damage protection and 24/7 support.
  • Deployment and configuration services for hardware and software.
  • Endpoint management, security and imaging solutions.

Why SSG matters:

  • Unified portfolio - All services, hardware, and solutions can be offered together under one program.
  • Scalable opportunities - From a single laptop service to enterprise-wide infrastructure, resellers can cover all customer needs.
  • Flexible consumption models - TruScale and Device-as-a-Service (DaaS) enable recurring revenue streams.
  • Customer value - Helps end users reduce costs, increase agility and meet sustainability goals - making reseller offerings more competitive.

Overall, Lenovo SSG transforms Lenovo from a hardware vendor into a full solutions provider.

For resellers, it opens new revenue streams, strengthens customer relationships, and enables end-to-end IT solutions that meet today’s business challenges.

Ready to learn more?

Contact the TD SYNNEX Lenovo team today.