TD SYNNEX provides channel partners with a wide array of Cisco services, platforms and support, enabling you to effectively deliver and manage Cisco solutions for your clients.

From Lifecycle and Recurring Revenue offerings, to PXP and Enterprise Agreements, TD SYNNEX can help you maximise your customer opportunities and drive up margin potential through a huge available services range.

The first stop on your experience is TD SYNNEX’s MIB Report.

Momentum Install Base (MIB) is a module within TD SYNNEX’s Momentum Program that provides you with a full picture of your Cisco sales data in the channel, distilled into a single report.

This is broken down into clear categories to help easily identify the gaps and demand potential within your Cisco install base. The report is based solely on Cisco sales data, meaning there is no network collection of customer or partner data, removing any concern over business sensitive information. Partners will also not be able to identify one another’s specific details.

As a result, you’ll gain a greater insight into your customers estate, enabling you to plan and expand your practice according to hard data.

This includes:

  • Visibility of a customer’s Cisco Estate, including other partners
  • Current contracts
  • Helps to understand LDoS dates on Hardware for Hardware refresh potential
  • View of potential EA opportunities
  • Aids in putting together a Services Proposal to put all contracts under one partner/one contract/one co-termed date
  • Uncovered opportunities
  • Gaps and potential to cross sell into other architectures

For more information:

Cisco's core service opportunities include:


Cisco Lifecycle encompass a comprehensive framework guiding organisations through every stage of technology deployment, ensuring optimal performance, scalability, and security while proactively addressing any issues. For TD SYNNEX Cisco partners, this presents an opportunity to offer end-to-end solutions, leveraging Cisco’s expertise to deliver value-added services to clients, including planning, implementation, and ongoing support, thereby enhancing customer satisfaction and loyalty.

Cisco LCA Advantage

This refers to the Lifecycle Advantage program, which provides partners with resources, tools, and support to deliver comprehensive lifecycle offerings throughout a customer’s technology deployment journey, enabling partners to maximise customer satisfaction, retention, and revenue opportunities by offering end-to-end solutions tailored to their clients’ needs. This program equips partners with the necessary expertise and capabilities to effectively guide customers through planning, implementation, and ongoing support phases, ensuring that their IT infrastructure remains optimised and aligned with their business objectives.


Cisco PXP (Partner Experience Platform) provide a unified platform for managing various aspects of Cisco’s portfolio, enabling partners to streamline operations, enhance customer interactions, and drive business growth through improved efficiency and agility. For TD SYNNEX Cisco partners, the opportunity lies in leveraging the PXP platform to simplify their engagements with Cisco, optimise sales processes, and deliver superior customer experiences, ultimately strengthening their competitive edge in the market.

Enterprise Agreements

Cisco Enterprise Agreements offer a flexible and simplified purchasing model for organisations to procure Cisco software and services at scale, providing predictable pricing, simplified management, and flexibility to adapt to changing business needs. For TD SYNNEX Cisco partners, the opportunity lies in assisting clients with navigating the complexities of Enterprise Agreements, optimising their software investments, and providing value-added services such as consulting, implementation, and support to drive customer satisfaction and loyalty.

CX Success Tracks

Cisco CX Success Tracks provide personalised resources, guidance, and expertise to help customers achieve their desired business outcomes and optimise the value of their Cisco investments, ensuring ongoing success and satisfaction. Through tailored engagements and continuous support, TD SYNNEX can help you and your customers navigate their technology journey, accelerate adoption, and drive business growth.


Cisco SmartNet offers comprehensive technical support, including access to TD SYNNEX and Cisco experts, software updates, and hardware replacement options, ensuring minimal downtime and optimal performance for Cisco products throughout their lifecycle. By subscribing to SmartNet Services, your customers can proactively address issues, mitigate risks, and maximise the return on investment for their Cisco infrastructure, ultimately enhancing operational efficiency and reducing total cost of ownership.

TD SYNNEX is the go-to distributor for Cisco Services and Platforms.

This is due to our extensive expertise, robust support infrastructure, and strategic partnerships, enabling us to offer comprehensive solutions and value-added services tailored to the diverse needs of Cisco partners and their clients.

Additionally, TD SYNNEX’s commitment to innovation, customer satisfaction, and continuous improvement further solidifies our position as a trusted distributor for Cisco Services, providing partners with the tools and resources they need to succeed in today’s dynamic technology landscape.

Looking to learn more?

Contact one of our Cisco experts today!